The FCTR Identity Portal streamlines secure identity verification for both helpdesk teams and OKTA admins, enabling faster resolution of user issues with minimal effort.
It's as easy as 4 steps:
Authenticate users calling into support centers using their OKTA-enrolled factors like SMS, Email, or OKTA Verify. Reduce dependency on knowledge-based answers and bring an added layer of security.
Verify your users using OKTA-enrolled factors like SMS, Email, or OKTA Verify.
Reduce dependency on knowledge-based answers and bring an added layer of security.
Simplified web interface displays necessary user attributes, status and event logs. All essential user information in one place, no more toggling across multiple OKTA screens.
Showcase user attributes, status, and customizable event logs in one place.
HelpDesk teams and OKTA admins can perform various user-related actions seamlessly, without the need to switch between multiple OKTA screens.
Limit support team privileges within OKTA, empowering them to manage verifications without accessing sensitive user information. Support personnel see only what they need, enhancing security and preserving user privacy.
Restrict support team privileges within OKTA and exclude accounts that are not serviceable by the FCTR portal.
Support personnel see only what they need, enhancing security and preserving user privacy.
FCTR's Identity Portal is designed to help organizations streamline secure identity verification processes.
Our portal provides a seamless and efficient way to authenticate employees, associates, and customers, ensuring that your support team can handle critical requests such as password resets, account unlocks, and more with ease and confidence. By leveraging OKTA's robust security features, we help reduce the risk of social engineering attacks and enhance overall security.
FCTR's Identity Portal leverages OKTA apis to streamline secure identity verification processes. Our solution ensures privacy and provides the right tools for every step of your journey, enhancing security and efficiency for organizations of all sizes.
Join leading organizations in modernizing and securing their identity verification process
Our pricing plans are tailored to meet the needs of organizations of all sizes.
For custom pricing, please contact us.
Custom pricing for enterprises
The FCTR Identity Portal is a secure, all-in-one solution designed for OKTA admins and support teams to simplify user management and verification processes.
It’s built for organizations using OKTA, empowering IT admins, helpdesk teams, and support staff to handle user verification and okta user, device management efficiently.
FCTR consolidates user information into a single pane of glass, enabling support teams to troubleshoot and resolve issues quickly without needing admin-level access to OKTA.
Yes, FCTR replaces outdated security questions with modern multi-factor authentication methods, such as OTPs via SMS, email, or OKTA Verify.
FCTR eliminates reliance on knowledge-based questions, restricts access to sensitive user details, and prevents data exfiltration by blocking unauthorized downloads of user and application lists.
Yes, FCTR masks private data, like email addresses and IP locations, ensuring user privacy and compliance with security policies.
Absolutely! FCTR allows customization of user attributes, event logs, and actions to fit your organization’s requirements.
Yes, we’re adding a customizable reporting module to provide detailed insights into user activities and application data.
FCTR is designed for seamless integration with OKTA. Our support team will guide you through the process to ensure a smooth setup.
No, FCTR operates fully without requiring browser extensions, ensuring compatibility and reducing security risks.