Privacy Policy

1. Introduction

At Sapient Strategies, LLC, we prioritize your privacy and are committed to protecting the data processed through the FCTR Identity Portal (“Portal”). This Privacy Policy explains what information is collected, how it is used, and your rights regarding it.

2. Data Collection

The Portal does not store end-user data from your organization. However, we log certain information for operational and troubleshooting purposes, including:

• Date and time of actions performed
• Admin UserID
• End-user UserID (which may include email if it serves as the UserID for your organization)
• Error messages and stack traces related to performed actions

3. Purpose of Data Collection

We collect and log data to:

• Audit actions performed within the Portal
• Troubleshoot errors and improve the functionality of the Portal
• Maintain the security and operational integrity of the service

4. Data Sharing

• We do not sell or share collected data with third parties for marketing purposes.
• Data may be shared with trusted third-party providers only as necessary to operate the Portal or comply with legal obligations.

5. Data Retention

• Logged data is retained for a period of 30 days and is securely deleted thereafter unless required by law.

6. Security

• We use industry-standard practices, such as encryption and access controls, to safeguard collected data.
• While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

• You may request access to, correction of, or deletion of the logged data within the retention period. Please contact us at support@fctr.io for such requests.

8. Cookies

The Portal may use cookies to provide functionality and enhance user experience. By using the Portal, you agree to the use of cookies as described.

9. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in practices or regulations. Continued use of the Portal constitutes acceptance of the revised policy.

10. Contact Information

For questions or concerns about this Privacy Policy, please contact us at support@fctr.io.

Last Updated: 27th, November, 2024