Fctr Portal
A governed identity-operations workspace for live directory context, caller verification, approved actions, and connected evidence.
Explore Fctr PortalA focused company for a high-risk support boundary.
Fctr builds organizational identity verification to help people know who they're dealing with, using the identity systems their organizations already manage.
Security policy and helpdesk speed should reinforce each other.
High-risk support interactions often force a bad choice: add security steps that slow the queue, or preserve SLA speed by leaving sensitive identity actions in broad administrative consoles.
Fctr brings live identity context, organization-managed verification, policy-authorized actions, and PII-masked evidence into one governed workflow. The goal is a secure path that helpdesk teams can actually use.
Fctr Verify
Verify employees and colleagues using supported organization-managed factors. Bring verification into existing support tools or use employee-initiated requests in Teams or Outlook where enabled.
Compare operating modelsTako AI products
Separately licensed, customer-deployed tools for Okta investigation and operations. They are distinct from the hosted Fctr Identity Platform.
View Tako AI AgentSpecific claims. Visible controls. Direct evaluation.
- Use the customer's identity perimeter.Fctr works with supported factors and authoritative context already managed through Microsoft Entra ID or Okta.
- Keep proof separate from authority.A successful verification supplies evidence; backend-owned role and policy determine whether a supported action is allowed.
- Minimize sensitive exposure.Personal email addresses and phone numbers are masked from helpdesk agents. Personal and recovery contact details are excluded from approved audit records; organizational email and UPN labels are masked.
- Let buyers see the workflow first.Initial demonstrations use Fctr's sandbox. Customer tenant access is not required to evaluate the operating model.
Evaluate the workflow before connecting your tenant.
Start with a sandbox walkthrough tailored to Entra ID or Okta and the support interaction you want to secure.